It had to happen sometime. It seems difficult but it is more common than it seems. If your key broke when you opened the door and you can't get it out, we can help you.
Over time, our keys deteriorate and with use they can break. It may be fine if it breaks in your pocket, but what if it breaks inside the lock? There we have a problem...
We tried to open the door with the key and WOW! He goes and breaks the key inside. What a job this is, but it happens much more than it seems. The continued use of the same key can generate micro-cracks in the metal, which can end up causing the key tang to break completely. In the event that this occurs when the key is inserted in the cylinder, we will be left without the possibility of extracting it or opening the door.
If this ever happens to you, all you have to do is call us and we'll come right away to fix it.